However, the way that the mattress company defines “significantly” may be different from the way that you would. Warranties may range from 5 years to a full lifetime warranty. The warning caused puzzlement among consumers , who wondered why the government would care about what they did with the tags in the privacy of their homes. In this process, make sure to ask yourself, “how or why might this claim be denied?”. If the retailer refers you to the mattress maker, or if you bought directly from the manufacturer, then contact the manufacturer to initiate a claim. The law tag on your mattress will provide a code which you should reference against the warranty card for the length of your warranty period. NY 10036. • The mattress law tag can be located at the top-left or bottom-right corner of the mattress, between the mattress and base. Receive mail from us on behalf of our trusted partners or sponsors? November 27, 2020. In that vein, there are steps that you can take that will both help with upkeep of your mattress and make it more likely that your warranty will still be valid if you do need to file a claim: Updated on This may be refunded if your claim is determined to be valid. Therefore, the new mattresses were actually full of bacteria and sometimes even contained vermin or bug-infested stuffing. A mattress company may take stains as a sign of general misuse that can void a warranty. The "Do Not Remove Under Penalty of Law" tags found on most mattresses have baffled and amused consumers for decades, but there's a very good reason for why they're there. It is required by law on every mattress. In most cases, a mattress gives out from wear-and-tear well before the end of the warranty period. In states with resale laws for used mattresses, the law does not apply to individuals selling mattresses, only businesses or retailers. This fine print can affect how and when you may use a warranty and what you’ll receive if you successfully file a warranty claim. During the late 1800s and early 1900s, government officials became concerned about the materials manufacturers were using to stuff mattresses. Find a copy of the mattress warranty and look at the terms and conditions in detail. To determine the terms of your warranty, match warranty with the appropriate line in warranty schedule. This is an example of a law label for upholstered furniture with new material: Minimum type UNDER PENALTY OF size: 1/8” in LAW THIS TAG NOT TO height, in all In most non-prorated warranties, for example, this means that if the mattress is defective at any point during the warranty coverage, the company will repair or replace your mattress at no cost to you. You likely have a legitimate warranty claim if there is a clear example of poor workmanship for your mattress. 2. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. However, as a consumer, conducting your own inspection can help you find the best mattress. In most cases, the warranty will cover defects or flaws in any of these parts. How Does a Mattress Warranty Become Void? You can read more about sleep trials in our guide, How to Buy a Mattress Online. Although the tags are for the consumer's safety, the warning is actually levied at the mattress seller. On the tag, you’ll see some variation of this phrase clearly printed: “Do Not Remove Under Penalty of Law.” That phrase is why this is known as the “law tag.” For mattress makers, this is part of your proof of purchase, and they generally will immediately reject a warranty claim if this tag has been removed from the mattress. Mattress warranties do not provide coverage for everything that can go wrong with your mattress. No, if you pull the tag off once you buy the mattress, no one is coming to get you. In this guide, we’ll cover the important concepts and terminology related to mattress warranties, and we’ll help make sure that you can confidently assess how valuable any specific mattress warranty will be for you before you make a purchase. Example: Warranty Code: 10/10 SN 340500XXXXXX Failure to rotate the mattress as directed: the warranty may state a certain frequency with which the mattress must be rotated in order for the warranty to remain valid. In addition, some mattresses are built with electrical components. If you have a valid claim, you may also be responsible for shipping the mattress back. Instead, it has to be a pronounced and deep level of sink for the warranty to kick in. After purchasing the mattress and having it delivered, the sleep trial gives you a grace period during which you can return the mattress and get a refund if you’re unsatisfied with the mattress for any reason. Again, some companies may pay this cost if you have a valid claim. At its most basic level, a warranty is a way that a customer is protected if a product is faulty.

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